Posts written in April 2009 Blog Index

Author Pic

I never thought of using Rypple for that!

David Priemer ~ April 17th, 2009

When I sat down last fall to record our first Rypple  intro video, the primary use case for Rypple was all about  “How am I doing?” and “What do you think of my work?” .

Well, we’ve come a long way since then – all driven by our fantastic users. We think it’s awesome that you’ve taken our simple service and found an incredible variety of practical business applications for it!

Check out some fantastic uses for Rypple below. We can’t wait to see what you dream up next!

——————————————————————-

Personal Feedback (AKA: “What do you think about me?”)

What’s it about?: The classic! Many people want quick, actionable feedback on a specific task, deliverable, or behavior.  Personal feedback helps Rypplers to improve and advance their careers.

Sample Request: “What’s one thing you liked about the presentation I gave today and one thing you would suggest I change for next time?”

——————————————————————-

Customer Outreach (AKA: “How is our company doing serving you?”)

What it’s about: Knowing what your customers think about the service you provide is key whether you’re kicking off a project, running a promotion, or simply running your business! Knowledge is power.

Sample Request: “Do you feel your recent project kickoff meeting has set you up for success? How can we best support you moving forward?”

——————————————————————-

Team Feedback (AKA: “What do you think about us?”)

What’s it about?: It’s about US. How are we doing as a team? What feedback do you have for the group?

Sample Request: “How we can improve and collaboration and communication within our team?”

——————————————————————-

The Micro-Poll (AKA: “Hey Everyone! Can I quickly get your thoughts on this?”)

What’s it about: Forget email or long surveys that people hate filling out (or don’t bother responding to)! Asking a large group one simple question is a surefire way to get the quick answers you’re looking for!

Sample Request: “What was the highlight of this year’s user conference for you? What’s one thing we can improve for next year?”

——————————————————————-

Decision Support (AKA: “What do you think about this idea?”)

What’s it about:  Need to make a decision and want input from others? Getting everyone together and slowly coaxing out suggestions takes too long!  Meetings can be painful when everyone is gauging their opinion by what everyone else is saying.

Sample Request: “What do you think our team’s top priorities should be for 2009?”

——————————————————————-

Executive Outreach (AKA: “How have we been treating you?”)

What it’s about: Engage your people by showing them that their feedback matters!

Sample Requests: “What do you like best about working here and how can we make our company an even better place to work for you?”

——————————————————————-

Rapid Peer Reviews (AKA: “What do you think about this person?”)

What it’s about: Supplement those hard-to-organize (and costly) 360 reviews! Quickly ask for feedback to help coach your team to success.

Sample Request: “Briefly describe your experience working with John Smith during Q2 of 2009.”

——————————————————————-

These are just a few examples of Rypple’s application we’ve learned from you.  We’d love to hear more.  Drop us a line or comment to let us know how YOU are using Rypple.

Tags: , ,

Product & Community

2 comments

Author Pic

Imagine There’s No Performance Reviews, It’s Easy If You Try

Nathaniel Rottenberg ~ April 9th, 2009

Imagine Reimagined (apologies to John Lennon and anyone who’s had a bad performance review)

Courtesy Frank Roche on KNOWHR.com

Image there’s no performance reviews
It’s easy if you try
No direct reports below us
Above us not a guy
Imagine all the people
Living for today

Visit Frank’s site for the rest of the song, which is great!

Community Marketing

0 comments

Author Pic

13 Things You May Not Know About Rypple

David Priemer ~ April 2nd, 2009

In this latest installment of the Rypple Effect, we thought we’d share some things you may not know about the Rypple team:

1. Because Rypple is a lean /agile shop, we release a new batch of Rypple features at least once a week (sometimes more often!)

2. Users in 96 countries use Rypple to ask questions in 49 different languages

3. We don’t have an automated phone system at Rypple. When you call us, you will always speak to a live person.

4. 4 members of the Rypple team are published authors and on average, each of us has 2 university degrees (yes, we know we’re total nerds!)

5. We use Rypple every day to solicit feedback from each other and our users!

6. The Rypple team has 5734 total combined Twitter followers

7. End-user satisfaction is paramount to us! Our prime directive is for you to find your Rypple experience truly delightful and valuable. If it isn’t, tell us!

8. Rypple is built using the Java Enterprise Edition platform for robustness and scalability, and the Google Web Toolkit for rich UIs

9. Many of us suffer from L.E.S. (especially late at night)

10. The entire Rypple team meets every morning for a daily stand-up

11. The Personal Edition of  Rypple is totally free. Rypple Enterprise is a subscription based service that provides additional features to companies.

12. Our users can help each other out by adding Suggested Questions to our community pages. Post your questions & photos and see what questions others are asking! (requires login)

13. We LOVE connecting with our users! Call us anytime (don’t worry, we’ll answer the phone! – see #3)

Product & Community

0 comments