Dealing with Defensiveness
Handling Bullies and Other Corporate Aggressors
We’ve all come across bullies in our careers: someone who consistently puts us on the defensive by attacking us or our actions and opinions. Some more than others are able to “push our buttons” making us get heated or react emotionally to their verbal assault. Such situations can quickly spiral downwards leading to no productive outcome and damaged personal relationships.
What’s the best way to handle this type of unwarranted aggression?
In this video, I explain the art of facilitation, a strategy to defuse the antagonist and the situation. This strategy allows you to keep your “power position” by avoiding going on the defensive in the first place.
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