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Why CEOs Should Engage with the Public

Leaders and Social Media:

Time to Get a Strategy

Whether you like it or not, the era of social media is here. And whether you actively manage your online social media presence or not, you and your company are probably out there being discussed right now. All this means you have two choices: proactively develop a strategy for social media for yourself and your company or ignore at your own peril.

By engaging you’re able to wield some influence over the public dialogue that’s taking place in Facebook and Linked-In updates, Twitter streams, and the blogosphere. It’s no longer possible for today’s leaders to sit in their offices and one-way “message out” to their stakeholders.

In this video, I describe how today’s leaders must be prepared and ready to engage in real-time, two-way dialogues with their broader stakeholders including employees, shareholders, the press, the government and the communities in which they operate. And, as the recent Quantas and BP events indicate, this skill only becomes more important during times of crisis.

Stephen Miles

Stephen A. Miles is a Vice Chairman of Heidrick & Struggles. A renowned authority in global leadership development, he has more than 15 years of experience in assessment, succession planning and organizational effectiveness. Stephen coaches many global Fortune 500 CEOs and is featured regularly in Forbes, BusinessWeek, the Wall Street Journal, and the Harvard Business Review. His third book, “The Career Game”, was released in April 2010. Stephen spends so much time up in the air that he's earned the highest possible status on three separate airline carriers. When he is actually on the ground in Atlanta, he enjoys going to the movies and spending time with his wife and their much-loved Wheaten Terrier, Murphy.

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