Jamie Resker Page 1 • Posts 1 – 7 of 7

  • Don’t Say This When Addressing Performance Problems

    Wednesday, July 28th, 2010 • Performance Management

    Try This Instead… The traditional method of providing constructive criticism/feedback would sound something like this: “John, we need to talk about how things are going. You made some careless errors on the last several reports you handed in. You factored in the production labor costs... more...

  • How to Conduct a Talent Review

    Monday, May 3rd, 2010 • Performance Management

    There are many ways to conduct a talent review. Performance reviews, the 9 box (measuring performance and potential) and forced rankings to name a few. I like using the Employee Performance Continuum because it represents a visual model for assessing talent and the brain prefers to think in... more...

  • What stops us from providing feedback?

    Wednesday, April 7th, 2010 • Performance Management

    What stops us from providing feedback? Clearly, identifying a performance issue isn't the roadblock. Ask any group of co-workers or manager what the problem is and they usually can name it without hesitation: “You, mean Mr. Know-It-All? If he would ask for help instead of pretending he knows... more...

  • Addressing Subjective Aspects of Performance: Behaviors

    Wednesday, March 10th, 2010 • Performance Management

    Many managers are adept at initiating conversations about the objective parts of performance, but nearly most dread initiating conversations about personal issues such as behaviors and attitudes. The traditional method by which they are taught to provide performance feedback to employees,... more...

  • Corporate Cultures Must Encourage Productive Feedback

    Monday, February 1st, 2010 • Feedback

    People are really good at making excuses for not giving feedback. "We're really nice at XYZ organization" or "we avoid conflict and causing people to feel badly about themselves" are the justifications we most commonly hear. Translation: it's just easier to let the under performance continue as... more...

  • A Simple Technique to Get Positive Feedback

    Tuesday, October 20th, 2009 • Feedback

    How many times do we hear general feedback comments such as: “That was a great presentation” “I liked how you handled that customer issue” “The sales call went really well” These type of comments might make me feel good for about 5 minutes, but it doesn’t tell me... more...

  • Good vs. Bad Questions

    Thursday, March 19th, 2009 • Feedback

    Interested in writing better Rypples? Check out Dan Erwin's post on How to Avoid "Dead End" Questions. The entire focus of my work is on feedback in the workplace.  I had been more focused on the manager being the prime vehicle for being the feedback provider.  Over the last year I've found... more...